What we collect
We collect information you provide when placing an order or contacting us — including your name, email, shipping address, and payment details. We also collect basic analytics about how visitors use our site (pages viewed, device type) using privacy-respecting tools.
How we use it
- To process and ship your orders
- To respond to your support requests
- To send order updates and (with your consent) marketing emails
- To improve our products, site, and customer experience
Sharing
We never sell your personal information. We share data only with the service providers we need to fulfill your order — payment processors, shipping carriers and email providers — and only what they need to do their job.
Cookies
We use cookies for essential site functionality (cart, checkout) and for anonymous analytics. You can disable non-essential cookies in your browser at any time.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing privacy@houndly.com. Where applicable law grants you additional rights (such as the GDPR or CCPA), we honor those rights.
Contact
Questions about this policy? Email privacy@houndly.com.